Refund and Returns Policy

Free Shipping: All our product pricing does not include shipping, Shipping cost depends on the country and city the package is being shipped to.

Payment Modes: We offer Cash on Delivery (COD), Credit/Debit Card, Net Banking payment options.

Packaging: All our products are fragile in nature and we take utmost care to ensure its safety. In the rare case you receive a damaged product please get in touch with us on thenutcrackersoffice@gmail.com

We also recommend taking a video while opening the package in case of reporting any damages or missing product for better assistance.

Delivery Timelines: We require our customers to share their email address and your mobile number at the time of ordering to get continued updates on shipment status and tracking details. We strive to dispatch the orders within 48 hours of receiving. The transit times will vary depending on your location.

Cancellations & Refunds: If you are dissatisfied with our product or service please get in touch with us on thenutcrackersoffice@gmail.com to arrange for refunds within 24hrs of placing the order.

Returns: We do not accept returns due to the nature of our product. Food items are not eligible for returns.

The Website www.thenutcrackersmumbai.in, is owned and operated by The Nut Crackers, Mumbai  with address as A797/3, TTC Industrial area, MIDC Khairne, Navi Mumbai – 400710

• The Nut Crackers Holds a FSSAI license, bearing no : 21524016000074
• The Nut Crackers is a registered trademark.